Services
Pipe unblocking
Services
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Pipe unblocking
As a professional draining company, our main service is unblocking pipes. We perform dozens of unclogging jobs daily, and we resolve every single one of them. Each blockage is unique, and after dealing with so many, we have mastered the art. Call us for the best solution to your clogging issue.
Unclogging sinks, dishwashers and washing machines
One of the most common blockages occurs in kitchen or laundry sinks, dishwashers, and/or washing machines. The causes may vary, but a frequent culprit is a pipe with insufficient slope, leading to soap foam accumulation that solidifies into a white paste, eventually clogging the pipe. These types of blockages are our specialty, and we have the tools and specific methods to handle them effectively.
Unclogging toilets, showers and washbasins
If water comes out of the shower drain or beneath the toilet when you flush, your bathroom pipe is blocked. When water cannot flow through its normal route, it exits through the lowest possible point. If the toilet water drains very slowly or you hear strange noises, it is likely an early blockage and it is better to act before it worsens. In any of these cases, you can trust HIDECU to solve the problem.
General unclogging, inspection chambers and siphons
Sometimes, blockages occur in key points of the drainage system, such as an inspection chamber, siphon or main outlet pipe, affecting the entire installation. Our specialized team uses advanced techniques and specific tools to tackle such challenges, from pinpointing the exact problem to applying efficient unblocking methods.
Community blockages, downpipes and collectors
If in your building parking area pipes are leaking (often due to pipes “under pressure” from a blocked outlet) or if multiple residents have drainage issues, you may have a community blockage. Sometimes, it might seem like only one resident is affected, but the issue originates in communal pipes. These blockages need immediate attention to avoid serious consequences, such as dirty water backing up into a neighbour’s home. At HIDECU, we are here to assist with community drainage issues.
Unclogging drain and rainwater channels
Drains and rainwater channels on terraces and roofs are prone to blockages caused by debris and sediment accumulation. Such blockages can lead to serious flooding and structural damage if not addressed properly. At HIDECU, we provide specialized solutions to clear these drainage systems, ensuring they are ready for rainy weather.
Emergency unblocking service 24/7
At HIDECU, we understand that clogs can happen at the most inconvenient times. That is why we offer a 24/7 emergency service, ensuring a quick and effective response any time of day or night, 365 days a year. Please note that additional fees apply to services provided outside office hours. Do not hesitate to call us in case of emergency and we will inform you without obligation.
FAQs
We use different methods depending on the situation, and we often cannot determine which will be necessary until we begin working. That is why we always arrive with our mixed vacuum and pressure jetting trucks, equipped with tools like inspection cameras, locators, and electric drain cleaners to offer the best solution for each specific case.
As mentioned earlier, there are various methods for unclogging pipes. However, the most popular is colloquially known as “running the rat”. This involves using a high-pressure water hose inserted into the pipe. The hose has a fitting on its tip, known as a “nozzle” (or “rat”), which allows it to move forward while breaking up the blockage. Our operators are experts in “running the rat”.
Some drainage systems have access points or plugs we can open to reach inside the pipe. If none exists, we check for any visible pipe sections where we can create an access point (which we later seal securely with a cap or fitting). Alternatively, we can access through the siphon in sinks or by removing a toilet (which we reinstall afterward) for toilet or general blockages.
At HIDECU, we have tank trucks of various sizes. The smaller ones allow us to access tighter spaces, such as parking garages and narrow streets, while the larger ones provide greater tank capacity and more suction and pressure power.
It depends on the severity of the blockage, your budget, and how quickly you need the problem to be resolved. Handle by a plumber (who typically charges less per hour than an unblocking company) or even by a handy homeowner small blockages, such as those caused by hair or food debris in sinks, can often. However, for more severe clogs, such as general blockages, toilets, or more complicated sink issues, you will need an expert unblocking company like HIDECU. If you want to minimize time and hassle, we recommend calling HIDECU directly to solve the issue efficiently.
It depends on the blockage and the product used. For small clogs caused by organic matter like hair or food debris, we recommend supermarket drain gel. If the gel does not work, call a specialist like HIDECU. Using harsher products, such as acids sold in hardware stores or “miracle” solutions found online, often won’t resolve the issue and can make it worse—or even cause harm (especially with corrosive acids that emit toxic fumes).
There are various reasons, often a combination of factors. The main causes include wet wipes, solidified soap foam, water scale deposits, nearby plant roots, and random objects falling into the drain. Good pipe conditions and proper slope are essential for avoiding clogs.